Alicia Legg
Configuration Analyst
Alicia is responsible for the configuration of Benefits Administration sites using the bswift system, individualized to each client’s unique needs. Alicia has extensive experience in HR and HR Information Technology that she uses in her configuration to create a streamlined enrollment experience with the end-user in mind. Before working at BTR, Alicia spent nine years using the bswift platform to develop and manage a Benefits Administration solutions for a national broker. Alicia holds a Bachelor of Science degree and has also completed the required coursework for a Master’s degree in Communications from the College of Saint Rose in Albany, New York. Alicia holds her Human Resources Information Professional (HRIP) and Project Management Professional (PMP) designations.