Jean Lozano
Service Center Supervisor

Jean is responsible for overseeing day to day operations of our BTR Extend service center and employees. She interacts with BTR Extend clients daily to better understand their benefit administration service needs. She has an impeccable work ethic, leadership skills, and prides herself in being a devoted team member. Jean believes that collaboration and team building are essential to drive innovative solutions and produce quality results. She has a passion for HR Technology, benefit administration, and providing outstanding customer service. She has 20 years of call center and management experience combined. Jean has a Bachelor’s Degree in Business Management.