Erin Wilson
Client Experience Manager

Erin provides ongoing service and support to BTR Extend clients to deliver the best experience with their online enrollment platform.  While spending more than 7 years in a medical office using Benefit Administration platforms, Erin realized that building and maintaining ongoing relationships with clients is what brings her the most joy within a position.  She brings over 3 years of experience working directly with brokers and managing up to 25 clients at a time all while providing PlanSource configuration and system expertise. Erin’s diverse professional background in the medical field, worker’s compensation, teaching English and the travel industry provides her with additional skills in efficiency, troubleshooting and support for both clients and brokers. Erin received her Bachelor’s Degree in Liberal Studies from The University of Tampa