Jeana Parker
Director, Client Services

Jeana is responsible for leadership of BTR Extend operations and overall BTR Extend client experience. She works to streamline best practices across the BTR Extend Team through the various processes team members utilize each day, as well as assisting the Division Manager’s with growth and the scalability of their team. Jeana brings 21 years of experience in Benefits Administration technology with the majority of those focused on leadership of Client Services teams. She enjoys coaching and mentoring her team to elevate their skills and exceed client expectations. Jeana received her Associate’s Degree in Business Technology and Administration from Utah Valley University.