Norma Perez
Service Center Representative
Norma delivers ongoing customer service and support to BTR Extend clients and their employees. Prior to joining BTR, Norma spent 20 years in Office Management with a specialization in Human Resources and Accounting. Norma developed an appreciation for Benefit Administration systems in her years of training and guiding employees to better understand their benefits. Norma passionately believes collaboration and communication between departments build a proficient team capable of surpassing client expectations. Norma is currently attending South Texas College and working towards her degree in Human Resources Management.
