SPECIAL EDITION: Elite Partners Series – featuring UKG
We are very proud of our Elite Partnerships with Carriers and Vendors that incorporate technology into all they do. This series features each of our Elite Partners, who offer savings and efficiencies for your technology and communication needs.
This week’s featured partner is UKG. Our series hosts, Therese Tomasek & Holli Brummett, sat down with Keen Hahn to discuss UKG’s tech know-how, company developments, and market wins.
BTR:
What is UKG’s claim to fame?
UKG:
At UKG, our purpose is people. Everything starts with people, exploring the human side of business processes across the full spectrum of work. UKG aims to be a partner for life. We recognize that HR technology is actually a small part of the larger process that is HCM work, and we also recognize that technology has potential to maximize the total HCM experience. We offer exceptional value and service for our UKG user community.
BTR:
Tell us about your three pillars – Product, Service, & Culture – and how they create your Go-To-Market strategy.
UKG:
When we think about Product, we focus on advancing what we call “Life-work Technology.” UKG wants to anticipate the needs of its user community beyond just work by looking at both the personal and professional needs of employers and employees, offering guidance for an optimal experience within and outside the business.
When we think about Service, we focus on being a “partner for life” through meaningful relationships with every customer. UKG has a host of experts who will help organizations get to their best outcome through trusted service.
When we think about Culture, we focus on “championing great workplaces.” UKG recently acquired Great Place to Work, which is helping UKG develop an internal strategy for investing in our own people, as well as helping our clientele invest in their own people through access to a wealth of culture-building standards, benchmarks, and certification opportunities.
BTR:
How is UKG helping employers connect with and engage their employees?
UKG:
We recognize that there are various challenges and barriers when it comes to communicating to employees in our present-day workforce settings. UKG has historically been focused on guidance and transparency, so we help employers apply their own internal data to discover the story of their employees’ personal lives and offer support for a positive experience across life and work.
UKG also realizes that employers nationwide have been treading water for the past two years due to challenges brought on by the Pandemic, and we believe that helping employers discover trends within their workforce will enable progression toward productivity and success without losing the focus on people that we believe every modern business should have. We provide unique solutions to gather employee feedback, coach management, and achieve business objectives.
BTR:
What is on UKG’s roadmap?
UKG:
On the employee side, UKG is working on “UKG Talk” which is an innovative communication platform that allows employees to engage with their internal work community as a way to share ideas and information. We will also continue developing our small business product, “UKG Ready,” to allow for internal connection amongst workforces as well.
On the admin user side, UKG is developing technology to further support business leaders with benchmarking tools and data. UKG is utilizing Great Place to Work methodologies and our own award-winning internal culture and DEI&B practices to inform and equip employers as they develop their organization’s practices and expectations.
BTR:
How is UKG advancing its technology when it comes to benefits administration?
UKG:
We recently acquired the EverythingBenefits ben admin platform to support our clients with targeted ben admin needs. The acquisition enabled UKG to offer “UKG Ready Benefits” for small businesses and to start developing “UKG Pro Benefits Hub” for mid-market and enterprise-level clientele. This exciting acquisition provides carrier connections, plan comparison tools, and employee enrollment capability for the administration of insurance plans, 401K, and COBRA.
BTR appreciates our partnership with our Elite Partners. Be sure to check out our other partners on our website. If you’d like more information about savings and efficiencies offered through our Elite Partners, please email BTRProjects@bentechre.com.
